Privacy Policy

About MEHIR

Mental Health Innovations Research Consultancy enhances well-being and performance through exceptional mental health and psychotherapy services for individuals, families and organizations, delivered with courtesy, respect and hope.

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Privacy Policy

At MEHIR Consultancy, we are committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information from visitors to our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. Additionally, it explains our use of cookies and similar technologies.

MEHIR Consultancy (“MEHIR Consultancy”, “we”, or “us”) collects:

Identity and Contact Data: This includes your full name, email address, username, or similar identifier when you book appointments, provide feedback, or leave reviews.
Usage Data: Information related to your use of the site, including IP address, geographic location, and date and time of your request.
Aggregate Data: Information about which pages users access or visit.

MEHIR Consultancy uses the collected information for the following purposes:

Contractual Obligations: Processing your requests on our website or sending you information about changes to our terms or policies.

Legitimate Interests:

- Contacting you about our programs, products, features, or services.
- Internal business purposes such as identification, authentication, or customer service.
- Ensuring the security of our website by preventing unauthorized or malicious activities.
- Enforcing compliance with our terms of use and other policies.
- Helping other organizations (such as copyright owners) to enforce their rights.
- Tailoring content, advertisements, and offers for you or for other purposes disclosed at the time of collection. You may opt out of receiving information about our programs, products, features, or services by emailing us at info@mehir.co.ke

Consent: Placing cookies and using similar technologies, or for other purposes for which we request your consent.

Legal Requirements: Complying with legal obligations.

We do not share or sell your personal data for commercial purposes, except to provide products or services you have requested, with your permission, or under the following circumstances:

Legal and Safety Concerns: Sharing information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to physical safety, violations of Terms of Service, or as required by law.
Business Transfers: Transferring information if MEHIR Consultancy is acquired by or merged with another company. You will be notified before your information is transferred and becomes subject to a different privacy policy.
Service Providers: Sharing information with suppliers and service providers who perform certain business services on our behalf. These parties process personal data only on our instructions and are subject to confidentiality and security measures.
Third Parties: Sharing information with third parties who have entered into non-disclosure agreements with us.

Cookies are files with a small amount of data used as anonymous unique identifiers. These are sent to your browser from the website you visit and stored on your computer’s hard drive. Our website uses cookies to collect information and improve our service. You can choose to accept or refuse cookies and be notified when a cookie is sent to your computer. Refusing cookies may limit your use of some portions of our service.

MEHIR Consultancy uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run MEHIR Consultancy.

We take precautions to ensure the security of your personal information. However, we cannot guarantee absolute security, as unauthorized access despite our efforts is always a possibility. Please be aware that by using MEHIR Consultancy’s services, your information will travel over the internet and through third-party infrastructures not under our control. We cannot protect, nor does this Privacy Policy apply to, any information you transmit to other users. You should never transmit personal or identifying information to other users.

Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review their privacy policies. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers immediately. If you are a parent or guardian aware that your child has provided us with personal information, please contact us so we can take necessary actions.

We may update this Policy periodically, so please review this page occasionally to ensure you are happy with any changes. By using our website, you agree to be bound by this Policy.

If you have any questions or suggestions about our Privacy Policy, please contact us.

MEHIR Consultancy provides exceptional mental health support, enhancing well-being, work culture and performance for individuals, families and organizations.

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Tudor Eden Palor, Mombasa

Ground Floor, Tom Mboya Rd

Adjacent Nyumba Ya Wazee

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